We create brands & interior spaces that transform new customers into loyal customers

We guide founders, entrepreneurs and executive teams to create brands and design interior spaces that shape cohesive customer experiences. These experiences impact brand loyalty and business growth and help the clients we work with become more profitable. 

We specialise in brand building, interior design and shaping exceptional customer experiences for hospitality, food and beverage and retail brands.

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Duncan Milne | Grey Coffee Founder

Our vision is to inspire and help businesses scale and achieve long term growth. We shape experiences that connect your brand with more of your ideal customers. 

Shaping Experiences That Impact Brand Loyalty

We use brand thinking to build winning strategy, increase profitability and shape cohesive brand experiences. 

Our Ambition

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latest news and insights from Grey Coffee.

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All good relationships can start over a coffee. If you’re ready to reduce the gap that exists between your brand and customers let’s start with coffee and a chat.

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Learn to think brand first and shape experiences that will connect with more customers.
In Brand Matters we provide monthly insight into brand strategy and interior architecture and how it can help your brand grow.

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Grey Coffee are a brand consultancy that specialises in brand strategy and commercial interior design.

Our approach is focused solely on the idea of connected brand experiences. We are agile, highly committed to our process and operate as a small and purposeful team. As a brand strategy agency we are able to guide your brand through the challenges you face when building a brand. Grey Coffee was founded and is managed by brand consultant and brand designer Duncan Milne.

Brand consultancy is one of our specialist areas of expertise and we are able to support you in the following areas; Brand Strategy Consulting, Brand Design, Brand Naming, Brand Identity and Brand Clarity & Strategy Workshops.

We very much believe in the marriage between brand design and commercial interior design. A core principle being the idea of connected brand experiences. Our commercial interior design expertise consists of the following, restaurant interior design, coffee shop interior design and retail store design.