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Interior Design For Retail Stores
Client: Forest Holidays, Delamere, Retail
Forest Holidays Retail Store
Interior Design For Retail Stores
Client: Forest Holidays, Delamere, Retail

Transforming spaces into inspiring retail interiors

Grey Coffee combines intelligent retail design that tells a story and connects with your audience on an emotional level.

We create retail environments that are visually inspiring but also display an attention to detail when it comes to the customer experience and their journey throughout the space.

Our holistic approach to brand design and retail interior design means that we work with you to create immersive retail experiences that are meaningful and memorable for your ideal customers.

At Grey Coffee our experience spans from creating the initial retail interior design concept right through to the fit-out stages of the project. Your retail space is a key customer and brand touch point. This is why we want to ensure the retail interior design is consistent and aligned with your other brand elements.

By building a more cohesive brand you will be rewarded with trust and loyalty both of which impact sales and business growth.

Talk To Us

Talk to Us

Ready to transform your retail space to connect with more customers? 

Let’s talk, fill out the form below and we will guide your interior transformation.

    By submitting this form you agree that Grey Coffee can contact you by the email address and telephone number provided above.

    Or alternatively, call us today on 01780 408 008, or email us at


    Interior Design For Retail

    We believe that interior design for retail should be highly aligned with your brand ethos and clearly communicate your brand story. Retail interior design led by brand thinking enables us to create interior spaces and customer experiences that are highly connected and memorable for your customers. Over the years we have crafted a retail design process that enables us to work with and alongside your team to create retail interiors that really do impact business growth.

    If you have a retail interior design project and want to know more about how we can support you with your project – lets talk!

    Retail Interior Design Visual

    Ready to transform your retail interiors and connect with more customers?

    Talk To Us: 01780 408 008 | Email:


    What our customers say...

    "Amazing feedback from our customers"

    We were moving our retail space, the process was completely new to us and we didn’t know where to start. 

    After a number of meetings with Grey Coffee it was clear they had a real understanding of the challenges we may face and had a clear process and vision as to how they would guide our interior transformation. 

    Whilst like many we have suffered with the effects of a global pandemic we can’t wait for our customers to return to our amazing new retail space. 

    Star Star Star Star Star
    Richard Smith
    Founder - Richard Smith

    Grey Coffee
    Trusted By:
    O2 Telefonica Logo Forest Holidays Logo Reebok Logo Multiplex Logo Golden Wonder Logo

    Grey Coffee Team: Duncan Milne Portrait Photo

    Duncan Milne | Grey Coffee Founder

    Our vision and belief is to inspire brands to lead with intelligent design that tells a story and connects with your customers on a deeper more emotional level.

    Our Ambition | Email | LinkedIn Profile

    Talk To Us

    All good relationships can start over a coffee. If you’re ready to reduce the gap that exists between your brand and customers let’s start with coffee and a chat.


    Retail Interior Designers - How we can help you

    Grey Coffee have worked on a range of retail interior design projects. We work collectively with you to create retail interiors that shape immersive experiences for your customers. Interior design for retail stores should be unique, meaningful and above all memorable. We work hard to understand your brand, your ideal customers and communicate your story through the interior design process.

    Here are some of the most frequently asked questions when it comes to Retail interior design.

    What is retail interior design?

    Retail design comes under the umbrella of commercial interior design, it specifically refers to the design of a commercial interior space that sells a product or service.

    Often combining architecture, interior design and merchandising this discipline is both creative and technical. The design, layout and function of a retail space is key to how well the products and services sell and how the brand/store performs financially. The best designed retail interiors will entice customers in, keep them engaged and actively support the sales journey for the customer, as well as leaving an impression and encouraging the customer to return.

    What do you mean by retail store design?

    Retail store design is all about designing a purposeful shop that optimises space and enhances sales. A shop is a major customer touchpoint for brands and while well decorated stores will look appealing retail spaces need another level of consideration. When it comes to the store, it needs to embody the brand and represent the brand’s identity. A strategy needs to be considered carefully for a retail store and this needs to take into account aspects outside the ‘aesthetics’ of the design process, inevitably this strategy will cross over with branding, merchandising, and marketing too.

    What is the purpose of retail design?

    The main purpose of retail design is to enhance sales to improve customer journey and to entice customers as well as to positively impact customer retention. Another great aspect of retail design how it can be used to elevate the brand and to help build familiarity and awareness round your brand identity and wider purpose. Essentially it is about getting to know your customers and what it is they want and need and using retail design to provide a much better customer journey and value they won’t get elsewhere. These design solutions and strategy can be rolled out across interior design, lighting design, visual merchandising music and store layouts, retail design is also an effective way to pitch yourself against competitor stores.

    What is the best layout for a retail store?

    Layout is a key factor when it comes to retail design, this is something that needs to be planned within the customer journey. Commercial space management includes the furniture layout, lighting plan and the general arrangement of the space. The best retail store layout will depend on the size, shape and type of space it is, as well as the products or service you are offering. The most important thing is that the space flows and that the customer is at ease during their visit. The key aspects to think about here is how you want the customer to interact with the store, the products or the service you want them to invest in and how you are positioning your brand against your competitors.

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