Richard Smith - Shop Retail Interior
Commercial Interior Design
Interiors that impact brand loyalty
Richard Smith - Retail Shop Interior - Mobile Banner
Commercial Interior Design
Interiors that impact brand loyalty
Commercial Interior Design

Designing and transforming spaces into inspiring commercial interiors

Navigating a commercial interior design project requires good planning, an experienced team and an understanding that the space has to satisfy the functional business needs as well as aesthetically looking great.

We believe in designing interior spaces that transform new customers into returning customers. We take time to understand your brand and your customers. We design a space that aligns with your brand and shapes an experience that will be distinctive and memorable.

When supporting you with your commercial interior design project we are able to help you from design start through to the technical design phase. We have a professional network of contractors that can help with the construction and fit out phase of the project too. As part of our process we also assist in the procurement of furniture, fixtures and fittings and ensure everything is coordinated and delivered to site on time.

Talk To Us

Talk to Us

Ready to transform your interior space and connect with more customers?

Let’s talk, fill out the form below and we will guide your interior transformation.

    By submitting this form you agree that Grey Coffee can contact you by the email address and telephone number provided above.

    Or alternatively, call us today on 01780 408 008, or email us at


    Commercial Interiors

    We create spaces that are distinctive, memorable and clearly communicate your brand. By creating a cohesive brand image we help to elevate the overall customer experience. We believe in bringing your space to life and creating an environment which looks great, is functional and is designed and delivered on time and on budget.

    We have experience delivering commercial interior design projects in the following sectors: Hospitality, Food & Beverage, Retail and other associated commercial areas.

    Interior Look & Feel Presentation Mood Board
    Our Process

    The process graphic represents our holistic approach to design and underpins our belief that the customer should be at the heart of every brand experience.

    Our expertise lies in building brands, designing spaces and creating connected experiences (online and in-person). You may wish to work with us to help define and design your brand or alternatively opt for a full service approach.

    Are you ready to build brand experiences that impact business growth?

    Brand Strategy
    Our clarity workshop will help to define and develop your brand 

    Brand Identity
    Work with us to design a brand identity that is unique, memorable and meaningful

    Brand Experience
    Work with us to create a cohesive and consistent brand experience 

    Work with us to design a user experience that aligns with your brand DNA 

    Work with us to define a look and feel for branded social media content 

    Digital Transformation – work with us to design and build customer focused online experiences

    Concept Design
    We design interior concepts that are connected to your brand DNA

    Technical Design
    Provide technical design support in the preparation of technical drawing packs 

    Fit Out
    We work and support you with the coordination of fit out teams and external contractors

    Grey Coffee: Our Process

    Ready to start your next project and design an inspiring interior space?

    Talk To Us: 01780 408 008 | Email:


    What our customers say...

    "Amazing feedback from our customers"

    We were moving our retail space, the process was completely new to us and we didn’t know where to start.

    After a number of meetings with Grey Coffee it was clear they had a real understanding of the challenges we may face and had a clear process and vision as to how they would guide our interior transformation.

    Whilst like many we have suffered with the effects of a global pandemic we can’t wait for our customers to return to our amazing new retail space.

    Star Star Star Star Star
    Richard Smith
    Founder - Richard Smith

    Grey Coffee
    Trusted By:
    O2 Telefonica Logo Forest Holidays Logo Reebok Logo Multiplex Logo Golden Wonder Logo

    Grey Coffee Team: Duncan Milne Portrait Photo

    Duncan Milne | Grey Coffee Founder

    We inspire clients to create unique distinctive brands and memorable interior spaces.

    Our Ambition

    Talk To Us

    All good relationships can start over a coffee. If you’re ready to explore how we can transform your brand or interior space let’s start with coffee and a chat.


    Commercial Interior Design - How we can help you

    Grey Coffee is an Interior Design business that specialises in Commercial Interior Design for retail, hospitality and food & beverage brands.

    Grey Coffee is a commercial interior design company that uses brand thinking to create spaces that connect with more customers. We create commercial interiors that are highly connected to your brand DNA and in doing so create highly curated customer experiences. Our team is skilled at providing interior design for commercial spaces.

    Here are some of the most frequently asked questions for commercial interior design projects.

    What does a commercial interior designer actually do? 

    A commercial interior designer will help to formulate design concepts and refine them further into ideas that are suitable for the project brief. This could range from a restaurant, bar, hotel, work space, coffee shop or retail space. Most interior designers have a refined process which supports clients through each phase of the project. An interior designer will typically support a client through the design stages (includes both conceptual and technical design) and some will even continue to support the client through the construction and fit out phase also. 

    What are the types of commercial interior design?

    The most common types of commercial interior design are as follows:

    • Restaurant Interior Design 
    • Restaurant Bar Interior Design 
    • Hotel Interior Design 
    • Coffee Shop Interior Design 
    • Cafe & Deli Interior Design 
    • Retail Interior Design
    • Workspace and Office Interior Design 

    What are the responsibilities of a commercial interior designer? 

    A commercial interior designer is responsible for the overall design of a commercial space. This could include a restaurant, bar, hotel, coffee shop, cafe, retail or work space. A commercial interior designer will be responsible for the planning and use of the space, material choices, table and seating, furniture, equipment, lighting, wall finishes, floor finishes, art and props, technical drawings, visualisations, and also assisting contractors through the fit out phase of a project. There are also many other things in-between this subject to the type of project. For example if they have been appointed to design a restaurant they may assist in the sourcing of glassware, cutlery and tableware to make sure it is in keeping with the overall design concept. 

    How much do commercial interior designers charge? 

    Interior designers fees can be made up in any of the following ways. 

    • They are based on a percentage of the overall contract sum 
    • On an hourly rate subject to the size of the project 
    • On a fixed fee which has been agreed upon prior to undertaking the work 
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    We love to share our insight and design experience. Brand Matters is delivered once a month and gives you actionable ideas and examples of the work we do to help our clients build better brands and design inspiring interiors. We’d love for you to join and be part of our community.

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