Richard Smith - Interior Transformation Project Visual
Brand and Design Agency
We design brands that connect with your ideal customers
Richard Smith - Interior Transformation - Mobile Banner
Brand and Design Agency
We design brands that connect with your ideal customers
Brand and Design Agency

Clarity to help design & position your brand for future growth

Designing and developing a brand identity certainly has its challenges. How do you create an identity that is unique, distinctive, meaningful AND memorable? How do you design a brand so that it is perfectly positioned for your ideal customers? Finally, how do you consistently communicate your brand’s identity across a number of different touch points?

If you think that’s a challenge, we’re only just getting started. At Grey Coffee we help you to craft a brand that is cohesive in its approach. We create verbal and visual brand clarity which enables us to design a brand identity that is scalable. We help you to understand the design implementation of your brand so that you can consistently use it across multiple touch points.

Talk To Us

Talk to Us

Are you ready to design a brand that increases business growth & profitability?

Fill out the form below and we will enable you to position your brand for future growth.

    By submitting this form you agree that Grey Coffee can contact you by the email address and telephone number provided above.


    We are an established brand and design agency

    We understand that time is of the essence. Gone are the days where companies had the luxury of spending 3 – 6 months (and sometimes longer) refining the perfect brand strategy, going through countless iterations and design sprints and finally design implementation across multiple brand touch points.

    Whilst there are a few exceptions to the rule we know and understand that the time is now. We need to be swift and strategic in our approach and we need to design a brand that will stand the test of time. We need to create a clear brand strategy and design a brand identity that is positioned for growth and future success.

    Branding Workshop: The Collective Packaging
    Our Process

    The process graphic represents our holistic approach to design and underpins our belief that the customer should be at the heart of every brand experience.

    Our expertise lies in building brands, designing spaces and creating connected experiences (online and in-person). You may wish to work with us to help define and design your brand or alternatively opt for a full service approach.

    Are you ready to build brand experiences that impact business growth?

    Brand Strategy
    Our clarity workshop will help to define and develop your brand 

    Brand Identity
    Work with us to design a brand identity that is unique, memorable and meaningful

    Brand Experience
    Work with us to create a cohesive and consistent brand experience 

    Work with us to design a user experience that aligns with your brand DNA 

    Work with us to define a look and feel for branded social media content 

    Digital Transformation – work with us to design and build customer focused online experiences

    Concept Design
    We design interior concepts that are connected to your brand DNA

    Technical Design
    Provide technical design support in the preparation of technical drawing packs 

    Fit Out
    We work and support you with the coordination of fit out teams and external contractors

    Grey Coffee: Our Process

    Are ready to design a brand that increases business growth & profitability?

    Talk To Us: 01780 408 008 | Email:


    What our customers say...

    "Connects the dots between design and business"

    Duncan & Grey Coffee have worked with us since 2017. Duncan has shown a comprehensive understanding of our brand and business.

    The Grey Coffee team now form a more permanent fixture to our global leadership team and we enjoy working together.

    Duncan connects the dots between design and business showing excellent commercial ability. He brings a youthful charm to the team, a relentless work ethic and continues to deliver for our brand.

    Star Star Star Star Star
    Jim Caparro
    DIGNetwork Vice Chairman | Former Chairman and CEO Warner Electra Atlantic USA | Founder of Island/Def Jam Division - Universal Music Group USA

    Grey Coffee
    Trusted By:
    O2 Telefonica Logo Forest Holidays Logo Reebok Logo Multiplex Logo Golden Wonder Logo

    Grey Coffee Team: Duncan Milne Portrait Photo

    Duncan Milne | Grey Coffee Founder

    We inspire clients to create unique distinctive brands and memorable interior spaces.

    Our Ambition

    Talk To Us

    All good relationships can start over a coffee. If you’re ready to explore how we can transform your brand or interior space let’s start with coffee and a chat.


    Are you looking for a brand strategy agency in London?

    Grey Coffee are an experienced brand and design agency that believe passionately in building brands that help to secure the long term success of your business. We have worked with many clients to provide branding design and associated brand services like Brand Consultancy or Brand Workshops for example.

    If you are looking for help with a brand transformation or your branding design then Let's Talk

    See below a number of commonly asked brand and design questions.

    What does a branding agency do?

    A branding agency helps to define a brand and can assist with the brand identity and design implementation also. A branding agency is usually responsible for creating an identity and look and feel that is cohesive in its approach. Verbal and visual brand clarity is essential in understanding how to scale and grow your brand.

    How do I find a branding agency?

    If you are looking to find the right branding agency you can consider the following:


    • Determine and set out the criteria in which you will shortlist an agency.
    • Make sure you meet the people you will be working with.
    • Seek social proof from case studies, client testimonials or reviews.
    • Ask questions around the process and make sure you are aligned on what a successful outcome looks like.

    What makes a good brand agency?

    A good brand agency (like any business) should be well presented. It’s true what they say that first impressions leave a lasting impact so the initial experience you have when interacting with a brand agency should be professional, meaningful and memorable. A good brand agency will be able to display a good understanding of the challenges you face and have demonstrable experience (client examples, project case studies, testimonials) in delivering projects of a similar nature.

    Join our creative community


    We love to share our insight and design experience. Brand Matters is delivered once a month and gives you actionable ideas and examples of the work we do to help our clients build better brands and design inspiring interiors. We’d love for you to join and be part of our community.

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